Telecommunications

Voice and messaging support is a critical part in telecommunications. Whether you handle a large corporation or a start-up local servicing company, NORTHOPS can provide you with the necessary man-power 24/7/365. Our tools include CRM’s or event build acustomized portal for your management needs.

NORTHOPS can provide NOC (Network Operations Center) functionalities into your organization. We can provide public facing technical support or even additional marketing efforts on top of your current ones.

Our pool of programmers are ready to help formulate your own brand of help center. We can implement solutions from open-source projects already available and being used in the current market. Customization is one of our expertise of these open-source projects at minimal costs.

70% of sales and support based website utilizes web-based chat integrated into their system. This is a functional feature that allows SME’s to convert web visitors into profit. We offer services from visitor profiling to sales follow up as well as sales generation.

Let’s face it, the Internet is social. Don’t get left behind and leverage the power of social media. Our services include social media management for the top 5 social media platforms trending today.